Get in touch

A real person, in Downtown Dubai, ready when you are.

Questions about a Salik tag reload, a missing Etisalat top-up or a fleet account? Pick the channel that suits you. We aim for a first reply inside ten minutes during business hours, two hours otherwise.

Support topics

What can we help with today?

Pick whichever fits best. The right team will be on the other end — no escalation queues.

Dubai highway gantry — Salik billing support

Salik & toll questions

Missing balance after a recharge salik request? Need help registering a new tag? The Salik desk handles every Dubai toll top-up issue you can run into.

Credit card and smartphone — billing and payment support

Payments & refunds

Questions about a charge on your statement, a card decline or a refund timeline? Billing replies in under an hour, every weekday.

Business meeting — fleet and corporate account support

Fleet & corporate

Running ten tags or a hundred? Our fleet team can set up consolidated billing, role-based access, and bulk top-ups across Salik and UAE carriers in one dashboard.